Shipping & Returns Policay

Shipping & Returns

We do not ship to the states of IN, WI, VT, AR, AL, RI, MS (Counties: Sarasota County Parker, CO | Monument, CO | Oceanside CA | Jerseyville, IL | Union County, MS | Alcorn, MS | Calhoun, MS | Itawamba, MS | Lowndes, MS | Monroe, MS | Noxubee, MS | Prentiss, MS | Tippah, MS | Tishomingo, MS | Corinth, MS | Derma, MS | Fulton, MS | Guntown, MS | Iuka, MS | Mantachie, MS | Marietta, MS | New Albany, MS | Okolona, MS | Oxford, MS | Pontotoc, MS | Ripley, MS | Saltillo, MS | Senatobia, MS | Vardaman, MS | San Diego, CA | Alcorn | Calhoun | Itawamba | Lowndes | Monroe | Noxubee | Prentiss | Tippah | Tishomingo | Union |Sarasota FL & City of San Diego.

Kratom Roots offers free shipping on qualifying orders! If you need it faster Priority & Fedex overnight options are available. Please review the shipping at checkout. Once your order has shipped we will email you a tracking confirmation (**if you do not receive a tracking number please be sure to check your spam mail folder in your email account**).

**Orders are shipped daily Mon-Fri. We are closed on the weekends.

**We only ship U.S. Domestic orders. Sorry we do not ship to IN, WI, VT, AR, AL, RI, and the City of San Diego.

Standard Return Policy

You may return your purchase within 7 days of receipt for 100% money back guarantee, excluding shipping and handling costs. If a product arrives damaged, or we made an error, and it cannot be remedied with replacements we will pay to return the item to us and send a replacement to you. If you decide you do not want parts or a replacement, the item can be returned for money back. Please keep in mind that if you decide to return our product for your money back you are required to pay for all shipping costs.

All returned products must be in original condition and packaging or additional charges may be applied. Unfortunately, we cannot take returns of products that have been assembled or modified. If you have any questions about whether a product can be returned, please call us.

Our goal is to make buying easy, safe and efficient with a 100% guarantee.